Privacy Policy

Personal Data Protection Policy

The protection of your personal data is of utmost importance to us.

This Privacy Policy (“Policy”) explains how Alesco S.A., located at 14 Ch. Patsi Street, Ioannina, Greece, collects, stores, and uses your personal information.

Tel.: +30 26510 21420 | Email: info@alesco.gr

What Is Personal Data?

“Personal data” refers to any information relating to an identified or identifiable natural person, such as name, email address or telephone number, that can be used to identify you.

What Is Personal Data Processing?

Processing of personal data means any operation performed on such data — including collection, storage, use, transmission, restriction, deletion or destruction.

What Data Do We Collect?

When you subscribe to our newsletter, we collect:

  • Your email address (mandatory),
  • Optionally, your full name or other contact details you choose to provide.

Purpose of Processing

Your data is used exclusively for:

  • Registering your subscription to our newsletter,
  • Sending updates and information about our projects, services and company news.

You may unsubscribe at any time by clicking the “unsubscribe” link in any email.

Legal Basis for Processing

Processing relies only on consent you give when subscribing to our newsletter.

Recipients of Your Data

Recipients include:

  • The authorised personnel of our company, bound by strict confidentiality agreements,
  • Partner companies (e.g. email service providers) that process data exclusively on our behalf and in accordance with our instructions.

We disclose data only when required by law or if you request it.

How We Safeguard Your Data

All partners acting as data processors are contractually bound to:

  • Maintain confidentiality,
  • Not share data with third parties without permission,
  • Implement appropriate security measures, and
  • Fully comply with GDPR.

Data Transfers Outside the EU

Your data is not transferred outside the European Union.

All storage and processing take place within the EU.

Data Retention Period

Your data is retained for as long as you remain subscribed to the newsletter.

If you withdraw consent, we delete your data.

Data collected through cookies is deleted according to our Cookie Policy.

Data Security

We use the right technical and organisational steps to protect your data from unauthorised access, change, loss, or destruction.

Only authorized staff can access your data for the stated purposes.

Your Rights Under GDPR

You have the following rights:

  • Right of Access: To be informed whether we process your data.
  • Right to Rectification: To request correction of inaccurate or incomplete data.
  • Right to Erasure (“Right to Be Forgotten”): To request deletion of your data if you withdraw consent or it is no longer necessary for processing.
  • Right to Data Portability: To receive your data in a structured, commonly used, machine-readable format or request its transfer to another controller.
  • Right to Restrict Processing: To request a temporary suspension of processing while an objection is under review.
  • Right to Object: To oppose processing based on legitimate interests or withdraw consent, unless other compelling legal grounds prevail.

Exercising Your Rights

Contact us at info@alesco.gr to exercise your rights.

Response Time

We respond to all requests within one (1) month.

Complex requests may extend this by up to two more months, with prior notice.

Right to Lodge a Complaint

If you believe your personal data has been processed unlawfully, you may lodge a complaint with the Hellenic Data Protection Authority (HDPA):

Address: 1–3 Kifisias Ave., 115 23 Athens
Tel.: +30 210 6475600
Email: contact@dpa.gr

Automated Decision-Making / Profiling

We do not engage in automated decision-making or profiling.

Cookies

Our website uses cookies only after you have been informed and given your consent, in accordance with our Cookie Policy.

Applicable Law

The processing of your personal data is carried out in compliance with the General Data Protection Regulation (EU 2016/679 – GDPR) and all applicable Greek and European legislation.